The Best Housing Department in Scotland

It's official! Edinburgh has Scotland's best Housing Department. The Scottish Housing Regulator has just announced the results of his recent Inspection and Edinburgh has been awarded an A for Housing Management and a B for Asset Management and Repairs to go with our A for Homelessness  already in the bag. This is the best score ever achieved by a  Council in Scotland.

 

In the report the Regulator said the Council had 'major strengths in the delivery of its services' such as

• strong strategic planning and performance management framework
• demonstrates continuous improvements against its objectives over a number of years
• its approach to gathering service user feedback is excellent

As Housing Convener I am so proud of the Housing staff in our Services for Communities Department. They have made massive strides forward over the last few years. A huge amount of effort has gone into  improving the quality of the service they provide with a strong emphasis on customer care.  Here is independent  proof of their success.  These results are a real fillip for them but more importantly for our tenants who continue to enjoy an excellent service.

These gradings are thoroughly deserved and our excellent staff should be congratulated for this terrific achievement.